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Kent BA - Business Advice in Kent

1. Plan

How you plan for the overall direction and operation of your Business:

  • High Level Aims, Objectives and Targets
  • Leadership of Management & Staff
  • Market position and Competition
  • Organisation and Key Processes & Resources
  • Performance Measurement & Improvement
Kent BA - Business Training in Kent

3. Check

How you gather and analyse information about the efficiency (process performance) and effectiveness (key elements of business performance: volume, satisfaction, financials) of your Business:

  • Having a system for gathering performance information about the critical processes and priority bottom-line results
  • Arrangements for analysing results against objectives & targets (Formal Reviews)
  • Methods for displaying and communicating efficiency and effectiveness achievements to Management and Staff e.g. “Score Cards” / “Results Dashboards”
  • Ways of identifying the most important “gaps” in performance
Kent BA - Business Growth in Kent

2. DO

How you make operational plans (product & service delivery) and carry them out:

  • Design of products & services
  • Setting down systems, processes, procedures
  • Allocating resources, people and communicating plans (what’s expected)
  • Scheduling work and monitoring performance (information about results)
Kent BA - Business Consultants in Kent

4. Act

How you use performance information to decide priorities for action and to revise established Plans – hence going back into the P-D-C-A Cycle

  • Operating processes for evaluating the outcomes of formal Reviews of overall Business Performance
  • Operating a system for prioritising the needs for change
  • Coordinating change actions by means of formal Improvement Plans
  • Revising existing Business Plans to incorporate the key elements from the Check and Act stages
Bill Fox - Business Consultant in Kent

Providing Expert Business Support at affordable prices.

Founded by Bill Fox multi-award winning business coach, voted one of the top 10 small business experts by Enterprise Nation.

Our system & processes were developed and adapted from Deming's Plan, Do, Check Act philosophy. The system will help to deliver business improvement & growth. *Guaranteed

Working with Bill as my coach I have seen my turnover double in just 5 months and it’s helped me become more motivated and understand the importance of doing things consistently.

Cartridge Refill Company

Our business was established in 1888 and we have been working on the business for the past few months and have already implemented major plans that will help me grow the business.

Printing Company

Bill has helped me get clarity and focus in my business, after 3 months working together I am moving to new offices and things are really starting to happen in my business.

Creative Marketing Company