How you plan for the overall direction and operation of your Business:
How you gather and analyse information about the efficiency (process performance) and effectiveness (key elements of business performance: volume, satisfaction, financials) of your Business:
How you make operational plans (product & service delivery) and carry them out:
How you use performance information to decide priorities for action and to revise established Plans – hence going back into the P-D-C-A Cycle
Founded by Bill Fox multi-award winning business coach, voted one of the top 10 small business experts by Enterprise Nation.
Cartridge Refill Company
Creative Marketing Company